Student Accounts Office News

Important Dates and Information - College Division

Early June — Invoices and Payment Plan information mailed to all confirmed students.   You may also view your account history online by going to the top of this page:

College Students >> My Info >> My Account History.

July 21 — All Tuition and other Charges not covered by Financial Aid or a finalized Payment Plan is Due along with supporting documents
July 22 — Late Fees Commence
September 7 — First Day of Classes
September 29 — Refund disbursements for overpayments and/or excess financial aid begin and continue on a weekly basis
October 3 — 2nd payment due for Higher One Deferred Plan


Health Insurance Waiver Details

All health insurance waiver requests must be submitted online through the AIG Student Health Insurance Portal. The portal is currently inactive and will not activate until early July. You will receive a health insurance email from the MSM Campus Health Nurse (sent to your MSM inbox) shortly after the portal is activated with detailed instructions for how to waive the School-sponsored health insurance plan. No paper waiver requests will be accepted. Please read the health insurance email carefully. The deadline for the Fall online health insurance waiver application has been extended until 09/08/16. Any online applications that are submitted after 09/08/16 will incur a $100 late fee that will be added to your student account.

>>Payment Options While Awaiting Health Insurance Waiver

1) Payment of your full Fall balance can be made including health insurance and if the waiver application is approved then the health insurance charge will be refunded according to the Student Accounts Office refund policy.


2) Deduct the charge for health insurance from your Fall 2016 Billing Worksheet bottom line total and submit the remaining balance. If the health insurance waiver application is approved, the health insurance charge will be removed from your student account. If your health insurance waiver application is denied, the health insurance charge will remain on your account and it is your responsibility to submit payment to the Student Accounts Office immediately.

Eligibility requirements for waivers can be found here.

Late Payment Fee Policy 

The Student Accounts Office reserves the right to assess late fees to all accounts (including undergraduate, graduate, professional studies, and doctoral) that have not been paid by the due date. Please note that non-receipt of an invoice does not constitute an exception to the late fee policy. The student is the account holder and therefore responsible for ensuring that payments are made on or before the due date regardless of the source of funds. The student is also responsible for forwarding student account information to other parties that have agreed to make payment (i.e., parents, sponsors, etc.).

Should accounts become excessively overdue, it is the policy of Manhattan School of Music to place the account on hold and suspend private lessons and other school privileges. Failure to submit payment after these steps have been taken will result in our office referring your account to a collection agency. Please contact the Student Accounts Office immediately should circumstances arise to interfere with tuition payments to the School.

Timely receipt of payment is considered to be:

  • Checks delivered by mail where the envelope is postmarked by the post office on or before the tuition due date
  • Wire transfers initiated on or before the due date
  • Flywire payments with a status of "Guaranteed" (this means Flywire received your transfer) on or before the due date
  • Payments submitted to an approved payment plan on or before the due date

Late fees will be assessed for outstanding balances owed to Manhattan School of Music as indicated below. 

Late Fee Schedule Fall 2016 Semester

A late fee of $250.00 will be assessed for outstanding balances owed to Manhattan School of Music as of July 22, 2016.

Students who submit health insurance waivers after the waiver due date will be charged an additional waiver late fee of $100.

Keep Contact Information Current

The Registrar's office is NOT responsible for making address/phone number and email changes.

To change your contact information, at the top of this page go to:
College Students >> My Info >> My Contact Info

From the "My Contact Info" screen, you can change your Billing Address (where you want your tuition bills sent), your Home or Permanent Address (where you live when not at school), and your Current Address (where you live RIGHT NOW, during school).

Student Refunds

Attention Students expecting Refunds -- The Office of Student Accounts will hold college student refund checks for 21 days following its notification to the individual student that a refund is available for pickup. After 21 days, the check will be mailed to the student's billing priority address on record at the time the check was prepared. Please keep in mind that students are responsible for maintaining current contact information through their student account portal. More details on our office refund policy can be found in the "Tuition Refunds" section of the Student Accounts Office webpage.

Fall 2016 College Payment Agreement

Please complete and return a copy of the College Payment Agreement form to the Student Accounts Office, room 222. Click here for a copy of the form. In addition, if the student has accepted any financial aid (loans, grants or MSM awards), please submit a copy of your Fall 2016 Billing Worksheet (see next section). 


Fall 2016 Billing Worksheet

Welcome to the new Manhattan School of Music Billing Worksheet. We urge you to take advantage of this worksheet which the school has updated to give you the most complete and accurate view of your billing cost, payments and financial aid information per semester.

At the top of the page, please go to "College Students" and select "My Info". To login you will enter your user ID (your MSM email address before the @ symbol) and your password (the same as your MSM email password). If you have not received that information please notify the IT Department at After a successful login, print out your Billing Worksheet and return it with any other tuition related documents to the Student Accounts Office located at Room 222.


Precollege Division

For information regarding the Fall 2016 semester, please visit the  Precollege Division section of Student Accounts webpage. 

Returning Students

Students are required to fill out and submit the Emergency Contact form each year before they are allowed to register and attend classes. Please click here to complete your form.

Student Engagement will be sending information on lockers to your MSM email address on Monday, August 29th.

The Academic Calendar has all the important date you need to know about.

Emergency Text Sign Up: Please sign up for the Emergency Text Service go to the My Info section and click the “My Emergency Text Signup” link and enter your information.  Enrolling in the emergency text system is very important.

Click on this link for information on Disability Services and Academic Accommodations

Class Cancellations

Thursday, December 1, 2016

Dr. Marjean Olson has canceled her lessons today.



Registrar News

Transcript Requests

This is to remind you that requests for transcripts and certification letters have a 3-5 day processing time, after receipt of the request and payment is made.  Please keep in mind that November and December are high-volume months for the processing of these requests.  We do not have rush, so please make your requests early, to give yourself enough time to have them processed for any deadlines that you might be facing.

All requests for transcripts should be made at The fee for each official transcript is $12.25.



Students can view their Spring schedule as follows:

Last name beginning A - L     November 23, 2016

Last name beginning M - Z    December 2, 2016

Log Into:

Go to STUDENT TAB to view your Spring schedule

You will also see a link that will bring you to an appointment signup sheet.

Appointments are available for students choosing an elective and will be available as follows:

Monday through Friday                     December 5 to 9

                                                           9:30 AM to 12:15 PM

                                                           2:00 PM to 4:15 PM

Monday through Thursday                December 12 to 15

                                                           9:30 AM to 12:15 PM

                                                           2:00 PM to 4:15 PM

All other scheduling changes must be submitted via e-mail to the Registrar's Office at .

Changes will be reviewed to ensure they complement your degree requirements. 

You will receive a follow up e-mail directing you back to this website for your final review. 

Changes to your schedule can also be implemented during the drop-add period which starts January 9 and ends January 23, 2017.

We appreciate your patience as we transition toward a more effective registration process and extend wishes for your continued success. 



Piano Lab Hours

Keyboard lab 508 is available to you for piano practice during the following times:

General Open Practice


Monday 7:00 – 10:00pm

Tuesday 7:00 –  10:00pm

Wednesday 7:00 – 10:00pm

Thursday 7:00 – 10:00pm

Concert Attendance Policy

Download Concert Attendance Requirements